We wish to ensure your complete satisfaction while shopping on Mugler.com. We will gladly accept the return of any unused item purchased on Mugler.com within 30 days of purchase. We cannot accept items that have been opened unless the product is damaged or defective. In case of damaged, defective, or incorrect item, please contact us immediately for assistance at 877-843-7968.
• Item(s) must be returned to us, unopened and in original packaging, with all accessories, within 30 days of the ship date.
• Returned packages must be returned prepaid. Please note we are unable to accept C.O.D. deliveries.
• Refunds are made to the original form of payment, with the exception of electronic Gift Certificates, in which case a new electronic Gift Certificate will be emailed to the original recipient.
• Electronic Gift Certificates cannot be refunded or returned for credit.
• If a Set is being returned, all products in the Set must be returned.
• Please be careful and check the message of your engraved bottle (spelling and icons) before adding the product to your cart and processing payment. Engraved bottles cannot be returned, exchanged or refunded.