Mugler currently ships to all 50 states, as well as APO/FPO/DPO military addresses, and PO boxes (restrictions apply). Shipping to military addresses and PO boxes is only available via USPS (Economy shipping). Economy and Standard shipping options are not available to addresses in Alaska and Hawaii, and you may experience longer delivery times to these states.
We do not ship internationally. We do not ship to U.S. territories (Guam, Puerto Rico, U.S. Virgin Islands), but we accept billing addresses from these territories.
Shipping fees are not applicable toward rewards or promotions.
Orders are shipped and delivered on business days (Monday through Friday, excluding major holidays).
Most orders are processed and shipped within 1 - 2 business days, depending on product availability. However, please allow for extended order processing time during peak periods, such as major holidays. Orders placed during these times will ship within the following business days.
Orders can be shipped to one address only. If you would like to have products delivered to multiple addresses, please place separate orders for each address.
We do not ship to freight forwarders or distribution warehouses outside of the United States. If your Ship To address is found to be a freight forwarder, business address service, or virtual office, your order will placed on hold and cancelled.
To ensure that we have accurate shipping information, and get your order to you promptly, we use a system that verifies your address using your ZIP code. This information must be included.
Once your order is ready to ship, you will receive a Shipment Confirmation email that contains a tracking number. Please refer to that tracking number for the most up-to-date information on the status of your order once it has shipped.
Mugler.com offers the following shipping options:
Economy via UPS SurePost (6 - 8 Business Days): FREE on all orders.
No coupon code is required. Please note that this offer is only valid for orders shipped to addresses where Economy via UPS SurePost is available.
Standard via UPS Ground (3 - 5 Business Days): $8
Express via UPS 2nd Day (2 Business Days; Order by 12:30pm EST): $15
Overnight via UPS Overnight (1 Business Day; Order by 12:30pm EST): $20
Did not find your question?
To speak with a customer service representative,
please give us a call at 1-877-843-7968
Monday - Friday, 9:30 AM to 6:30 PM (EST)
Alternatively, you may also
email us at CustomerService@usa.mugler.net